Shipping is important to us. We’re always looking at new ways to get your order to you as quickly and safely as possible. Our goal is to offer you the best shipping options, no matter where you live.
We deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
HOW DOES DELIVERY WORK?
Delivery is by our professional and reliable furniture courier with delivery stated to be 7-14 days, but usually sooner. We deliver to Central London and across the country weekly. Worldwide delivery is available.
HOW MUCH IS DELIVERY?
As every order is unique, delivery costs will vary depending on the size, weight and destination of your chosen items. When available, special delivery conditions such as fixed price or free delivery will be displayed on the relevant product pages. All items can be collected from our warehouse free of charge. To request an accurate delivery quote, please contact us for details
HOW DO I PAY FOR DELIVERY?
Delivery fees are either charged to the payment card used to make the purchase, by bank transfer, or directly to the courier on the arrival of your new purchase. This information will be displayed in your order confirmation email, and can vary depending on which courier we use to fulfil your order.
HOW LONG WILL IT TAKE?
Depending on your location, the size of the item and courier availability, the time to arrange and complete the delivery of your purchased item may vary. We generally allow 7-14 days for delivery, but aim to get your purchase to you sooner whenever possible. We will contact you directly to make delivery arrangements.
WHO PAYS FOR DELIVERY?
The buyer pays for outbound delivery costs.
In case of a return, the buyer is liable for return shipping costs, unless the item was damaged in transportation.
Specifically, we cannot be held responsible if an item of furniture cannot gain access to, or does not fit in its intended space. Therefore, we strongly recommend that you measure all access areas prior to making a purchase. If a piece of furniture is returned because it does not fit, the buyer is responsible for outbound and return shipping costs.
By choosing 'Free Collection' for an item at checkout, buyers can save delivery costs by collecting the item directly from our warehouse.
The buyer must contact use within five business days of their purchase to coordinate a pickup date and time.
Should you have any questions, do not hesitate to contact us